Terms and conditions

This website at the URL address www.meditimesales.com (“eSTORE”) is the property of LN EYES, a company incorporated under Belgian law registered under the Trade Register No: 0477.156.163; VAT BE 0477.156.163, with registered office at Avenue de l'Araucaria 50, Belgium,. The products you purchase from eSTORE are sold to you by LN EYES.
LN EYES takes care to protect the privacy of the user.
Any order of Product (s) on the eSTORE is governed by these general conditions of sale (the "GTC"), the confidentiality policy, the cookie policy and the general conditions of use of the 'eSTORE. Please read these carefully before ordering an eSTORE Product. You must understand that before ordering a Product, you must comply with and agree to be bound by all of these terms and conditions.
ESTORE offers are aimed exclusively at consumers.

1. About the Terms of Sale

These T & Cs apply to all orders and purchases of Products available on eSTORE.
With respect to any order on eSTORE, LN EYES will communicate electronically by sending e-mails. You agree that all contracts, notices, disclosures or other communications provided electronically meet the same legal requirements as those notified in writing.
These T & Cs of Sale may change from time to time. Any change to the T & Cs of Sale applies to orders submitted from the effective date as stipulated on these T & Cs of Sale or anywhere else on eSTORE. You are encouraged to check this page periodically for any changes as they apply to you.

2. Your account
If you create an account (personal username and password) on the eSTORE (i) you are responsible for maintaining the confidentiality of your username and password and for restricting access to it and (ii) you accept responsibility for any activity and any order relating thereto, unless they were carried out by an unauthorized third party who had access to your account other than through your negligence.
You must notify us as soon as you have any reason to believe that your password has been disclosed, or if your password is or is likely to be used by an unauthorized person. You are responsible for ensuring that the details you provide to us are correct and complete and to notify us of any changes in the information provided. You can access and update the information provided, including your account settings, in the "my account" section of the website.
LN EYES reserves the right to refuse a service, to close an account, to withdraw or to edit the content / information / data in the event of non-compliance with the applicable law (s), these GTC of Sale or any other applicable terms and conditions or policies.

3. Order procedure

To be able to purchase the eSTORE Products, you must:
• Complete the order form, including having read and accepted the Terms of Sale, the general conditions of use, as well as the conditions relating to the Cookies policy and the privacy policy;
• Provide your first name, last name, and address, language, telephone number, e-mail address, (bank details) and other necessary or login information through your customer account;
• Provide a valid delivery address in one of the following countries: Germany, France, Netherlands, Belgium, Luxembourg, United Kingdom, Austria, Italy, Spain, Portugal, United States (Please note that LN EYES is not suitable to deliver to certain addresses such as but not limited to, PO Box / CEDEX, foreign military addresses, certain hotels, hostels or prisons, Channel Islands, Isle of Man, Isles of Scilly and White and boxes British Army Postal Services);
• Be over eighteen (18) years old and have the legal capacity to enter into a contract;
• If applicable, be the owner or authorized holder of a valid credit / debit card to purchase the Products if paid through this channel.
You can place an order by clicking on the "Add to cart" button and completing the purchase process.
We encourage you to carefully review your order (s) by clicking on "My Cart" in the menu at the top right where the photos of the Product (s), color (s) and size (s), selected quantity and currency and subtotal will be displayed. Please read and accept the T & Cs, the information you have provided and correct any typing errors before confirming your order (s).
Despite all efforts to ensure that the color and design displayed in the photos available on the eSTORE correspond in all respects to the original Products, variations may occur, particularly depending on the screen resolution of your equipment. computer science. Consequently, LN EYES cannot be held responsible for any error or non-substantial inadequacy in the photos or graphic representations of the Products on the eSTORE. As part of the search for Products, you can contact our Customer Service.
You agree that your order is an offer to purchase the Product (s) included in your order (with the exception of passers-by who are free as long as the order is not unreasonable) in accordance with the Terms of Sale. All orders are then subject to acceptance by LN EYES, which reserves the right to refuse an order for a legitimate reason (including, but not limited to, fraudulent or suspicious orders).

4. Order processing and contract formation

When you have submitted and confirmed the information contained in your order (s) on the eSTORE, LN EYES sends you an acknowledgment email to the address provided ("Order Confirmation") when you place your order. (your) order (s) detailing the Product (s) ordered, the total amount and details of shipping costs. This letter does not constitute acceptance of your order (s), but only confirmation that LN EYES has received it.
LN EYES may decide, at its sole discretion, not to accept an order, including in the event of abnormal orders, any order from a customer with whom a dispute is still ongoing, as well as orders suspected of being introduced in the wrong faith.
A contract for the sale of Products between LN EYES and you is then concluded when LN EYES sends you an email announcing the shipment of your order ("Shipment Confirmation"). No Shipment Confirmation email will be sent in the event of a passer order (s).
LN EYES reserves the right to change the Products offered on eSTORE at any time and without prior notice.
The Product sales contract only concerns Products for which LN EYES has confirmed shipment in the Dispatch Confirmation email.
If you wish to return your order after receiving it, please contact you by email (info@meditimesales.com) or by mail LN EYES (Avenue de l'Araucaria 50, 1020 Bruxelles, Belgium).
You agree to the fact that the data recorded on eSTORE constitutes proof of all transactions carried out between LN EYES and its customers. In the event of a dispute between LN EYES and one of its clients concerning a transaction carried out on the Site, the data recorded by LN EYES are considered as irrefutable proof of the content of the transaction.

5. Price, handling, shipping and charges

The price of a Product will be the price (VAT and other taxes included, in the currency of the selected country) in effect at the time of your order and it will be specified on the Order Confirmation. Where applicable, any order must be paid for at the time of your validation thereof and in the applicable currency.
LN EYES reserves the right to modify the prices of the Products on the site at any time and without prior notice.
In the event of a pricing error on the eSTORE, on the Order Confirmation or elsewhere, you agree that LN EYES has the right either to correct such error and charge the correct price, or to cancel the order. If the actual price is higher than that stated on your order confirmation, LN EYES will contact you to advise you of the correct price before executing your order, and your sole remedy in the event of refusal on your part will then be cancel your order. In the event that the correct price is lower than that stipulated on your order confirmation, LN EYES will automatically apply the latter and send you your Product (s).
If the pricing error is manifest and could be easily identifiable by yourself as an incorrect price, you agree that LN EYES has no obligation to supply the Product to you at an incorrect (lower) price and is entitled to cancel. your order, even if the Dispatch Confirmation has already been sent to you.
Product prices do not include transport and shipping costs but are visible on the Order Confirmation as well as the order confirmation page before the order is placed. Transport costs are calculated based on the delivery location indicated when the order is finalized.
Product prices and handling / delivery charges are subject to change at any time, but such changes will not affect orders for which we have already sent you the Dispatch Confirmation (except in the case of a shipping error. manifest price as described above).
Handling and delivery charges for passers-by will not be charged.

6. Payment
Payments must be made by one of the payment methods you chose when placing your order. The accepted bank credit or debit cards will be listed during the ordering process. In the event that LN EYES does not receive authorization for full payment of your order, LN EYES reserves the right to cancel your order.
The value of your purchase (s) will be charged to the card you have selected.
You assume the risks (in particular loss, theft or damage) relating to the Product (s) delivered upon arrival at the address specified when registering your order.

7. Delivery
Delivery can only be made to the countries or addresses available as specified in article 3 "Ordering procedure" of the GTC.
When your order is accepted, you should normally allow two to five (2-5) business days from Order Confirmation for standard delivery, provided your payment is received by 3PM (GMT + 1). These deadlines are not guaranteed and should not be considered as such. In all cases, delivery will be made within thirty (30) days of the Order Confirmation, provided that payment has been made. Any delivery failure, late delivery, unavailability or delay of your Products must be reported to Customer Service as soon as possible. No complaint reported more than thirty (30) calendar days from the date of the Order Confirmation will be taken into account.
The dispatch of passer (s) will be made no later than three (3) weeks from the order.
LN EYES reserves the right to substitute another carrier at the same or less cost for your delivery.
If LN EYES cannot deliver to you within the period specified in the Order Confirmation, LN EYES will contact you and you may decide to cancel your order. In this case, LN EYES will reimburse you in full.
If you delay or unreasonably postpone delivery after LN EYES has notified you that they have attempted to deliver the Product (s) ordered, or if you have provided an incorrect delivery address which results in upon delivery failure, this package will be returned to LN EYES.
Any lack of conformity must be verified at the time of delivery and, if anomalies are detected (for example an open package, damaged equipment, etc.), you must describe them, if possible on the delivery note to be signed and the immediately report to Customer Service either by email or by mail to the address (avenue de l'Araaucaria 50, 1020 Brussels, Belgium) for follow-up. This also applies to any Product received that does not correspond to your order, or if your delivery is incomplete.

8. Events outside the control of LN EYES
LN EYES cannot be held responsible for any delay or non-performance resulting from an act, an event, non-supervision, omission or accident or circumstance beyond its control, including but not limited to one:
• public disturbance, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• strikes or closures of establishments (or other industrial action);
• national or local state of emergency;
• failure of transportation, power failure, earthquake, fire, explosion, storm, flood, landslide, epidemic or other natural disaster;
• inability to use trains, boats, planes, motorized transport or other means of public or private transport;
• acts, decrees, laws, regulations or restrictions of any government
• extreme weather conditions (heavy snow, hurricane, etc.).
LN EYES's obligation is suspended as long as the period of the above events continues.

9. Availability of Products

You will not be able to order Product (s) that is / are not in stock. If the Product (s) is / are not in stock, the contract between you and LN EYES will not be concluded regarding the Product (s) and the Product (s) will not be concluded. not included in the Shipment Confirmation. In this case, you will be offered an alternative Product (s) on the site.
10. Compatibility, product information
When placing your order, please ensure that the Products you purchase are compatible with the intended use, including waterproofing. Please use eSTORE as a final point of reference to verify compatibility. In the event of a difference between the content of eSTORE and another website (or other source of information), the description of the Products as shown on eSTORE at the time of your purchase shall prevail.
If the Products you have received do not correspond to those ordered, or if the order is incomplete or damaged during transport, you can contact LN EYES Customer Service without delay by email info@meditimesales.com or by post (avenue de Araaucaria 50, 1020 Brussels, Belgium) in order to request assistance.

11. Transfer of ownership of the Products

LN EYES retains full ownership and legal rights in the Products until LN EYES receives full payment for the order, except for passers-by. The transfer of ownership of the Products from LN EYES to you takes place at the time of delivery.
12. Return, refund and right of withdrawal during distance purchase
You are entitled to a full refund (including VAT and other taxes but not delivery charges) if you return your order for any reason within fourteen (14) days from the date of delivery of the Product. The refund only covers the returned Product (s). Your rights due to a defective Product remain intact after the period of fourteen (14) days.
LN EYES will use the same payment method as the one used for the original transaction or ask you for an account number in order to validate the refund. Under no circumstances will you incur any costs resulting from such reimbursement.
In any case, you must return the Product (s) purchased on the eSTORE to LN EYES within fourteen (14) days from the day you completed the return request form.
To return or cancel your order, you must notify LN EYES Customer Service via the email address info@meditimesales.com.
LN EYES does not bear the cost of return, unless the products appearing in the delivery are not those ordered.
If these conditions are not met, you will have to bear the direct costs associated with the return of the Product (s). You could also be liable if the value of the returned Product (s) decreases as a result of of their dismissal.
If you do not return the Products accompanied by proof of purchase (invoice, bank statement, proof of payment or other), LN EYES reserves the right to refuse a refund. If you return Products when they are used or damaged, LN EYES reserves the right to deduct from the refund (or conversely to claim from you) an amount equivalent to the reduction in value of the Products, which can go up to 100%. of the purchase price.
Your refund may be withheld up to fourteen (14) days after receipt of the Products by LN EYES or proof that you have returned them to LN EYES, whichever is earlier. Please note that your bank may take longer to reimburse you.
If you have made a bulk purchase and wish to return it for a refund, the complete set must be returned. If the Products purchased are part of a special offer containing more than one Product (for example "buy 3 bracelets, but pay only for the 2 most expensive of them"), all Products must be returned to claim a full refund. .
According to art. VI.47 to VI.53 CDE, for any distance sales contract, except in special situations, you legally have a right of withdrawal of 14 calendar days :.

13. Guarantee

Nothing in the GTCS of Sale replaces or diminishes your rights or remedies in your capacity as a consumer.
LN EYES delivers to you a Product that conforms to the sales contract and is free from defects until delivery of the latter, so that it is suitable for the use normally expected of this type of product and has the same characteristics as those stipulated during the sale for two (2) years from the date of original delivery of the Product (s).
This means that you can request a repair or replacement (depending, among other things, on whether or not the Product can be repaired) free of charge if it turns out that the Product becomes defective. LN EYES will repair or replace your Product with the same or similar Product, unless otherwise specified below. LN EYES may decide to replace your Product under warranty, whether repair of the latter is possible or not. If LN EYES opts for repair instead, it can do so with new or refurbished components.
If the Product (s) cannot be repaired within a reasonable time, you may request a refund or a reduction in price. A refund granted will be made via the same payment method as the one used during your purchase or by bank transfer.
Be sure to keep your confirmation of purchase / invoice or give it / it to the recipient of the gift, if applicable, as this constitutes the guarantee.
This warranty does not cover normal wear and tear or damage caused by accident, mishandling, improper use (knocks, bumps, crushing, etc.). Any repair (or attempted repair) not carried out by LN EYES will void the warranty whether or not there is damage caused by it.
The Product repaired or replaced by LN EYES under warranty will benefit from the remainder of the warranty period (calculated from the original date of purchase of the Product). The warranty period is not extended whether your product is repaired or replaced.

14. Liability

LN EYES warrants to you that any Product purchased from eSTORE is of satisfactory quality and is reasonably suitable for all uses for which such type of product is generally supplied.
LN EYES will not be responsible for ensuring that the Products are suitable for your purposes.
LN EYES is not responsible for (i) losses not resulting from an infringement on its part, or (ii) losses of business (including loss of profit, income, contracts, expected savings, data, goodwill , expenses) or (iii) indirect or consequential losses which occur as a side effect of your loss or principal damage that neither you nor LN EYES could foresee at the time of the sales contract, including and without limitation a loss anticipated savings or (iv) any third party request.
These T & Cs of Sale stipulate all of the obligations and responsibilities of LN EYES related to the sale of Products on eSTORE. Within the limits permitted by law, there are no guarantees, conditions or terms other than those defined here in the GTC of Sale which bind LN EYES.
TO THE FULLEST EXTENT PERMITTED BY LAW, LN EYES 'TOTAL LIABILITY IS LIMITED TO THE EXACT AMOUNT PAID FOR THE PURCHASE OF THE SAID PRODUCT (S) ON THE eSTORE. This does not include or limit in any way the liability of LN EYES in the event that it would be illegal for LN EYES to exclude, or attempt to exclude, any liability.

15. Severability

If any provision of these T & Cs of Sale is deemed illegal, void or unenforceable for any reason whatsoever, it will be removed from these T & Cs of Sale but will still be applied to the extent permitted by applicable law, without this does not affect the validity and enforceability of the remaining provisions.

16. Contact

LN EYES Customer Service will assist you with any questions or complaints relating to an order on eSTORE. You can contact him through an email info@meditimesales.com.
LN EYES Customer Service is closed on the following public holidays:
• December 25th
• January 1st
• Easter Monday
• 1st May
• Ascension day
• Whit Monday
• July 21
• August 15th
• November 1
• November 11th

17. Transfer of rights and obligations

These Sales GTC are binding on you, LN EYES and any other person to whom LN EYES transfers its rights.
Without prior written consent, you may not transfer, assign or otherwise dispose of the contract with LN EYES, or any rights or obligations relating thereto.
However, at any time during the contract, LN EYES may transfer, assign, subcontract or dispose of the contract with you in any way, and the rights and obligations relating thereto.

18. Waiver

Even if LN EYES fails to insist on strict compliance with your obligations under these T & Cs of Sale, or if LN EYES fails to exercise a right or remedy to which it is entitled under these T & Cs of Sale, this in no way constitutes a waiver of any such right or remedy and does not give you any right to breach your obligations.

19. Use of eSTORE - social networks

You must not use the eSTORE under any circumstances: (i) in such a way as to interrupt, damage or alter the eSTORE, or (ii) for fraudulent, illegal or related to criminal activity, or (iii) in order to cause inconvenience, inconvenience or fear, or (iv) so as to knowingly introduce viruses, Trojans, worms, logic bombs or any other malicious or technically damaging program; by attempting to gain illicit access to the website, to the server on which the website is hosted or any other server, computer or database connected to our website; by attacking our website with a denial of service attack or a distributed denial of service attack.
Unless otherwise specified by us, when you post a comment or transmit material, you grant: (a) to LN EYES the rights to use the contents in a non-exclusive, royalty-free, fully assignable and transferable manner, reproduce, modify, adapt, publish, translate, create derivatives, distribute or publish it throughout the world and in all media; and (b) to LN EYES, its sub-licensees and assignees the right to use the name attached to the content if they so choose. No moral rights are ceded under this article.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights. To the extent permitted by law, you waive the right to be identified as the author as well as the right to object to a non-disparaging modification. You agree to take all actions necessary to complete the rights granted to LN EYES, including the signing of deeds and documents, at our request.

20. Communication of your personal data to Stripe

In addition, we hereby inform you that, as part of your order, personal data relating in particular to your identity, your home, your personal situation, your telephone number, your e-mail address, your bank card numbers and account number or the transactions or payments you make are processed by Ingenico Financial Solutions SA / NV ("Ingenico FS") or another banking transaction service for the purposes of i) execution of the contract between us ii) of monitoring and management of fraud (definition of the risk levels associated with transactions, detection and management of the resulting alerts), and iii) compliance with the legal obligations incumbent on it under the legislation relating to the fight against money laundering. 'money and terrorist financing, and (iv) compilation of market analysis, statistics, analysis of transaction data and improvement of the service provided by Ingenico FS or other. The collection of your personal data is mandatory for these purposes. Without this personal data, your transaction could be delayed, if not impossible, and your order canceled.
Ingenico FS or any other company in charge of financial transactions will not communicate your personal data to third parties, except in the following two cases:
- Communication of personal data to its affiliates, subcontractors or other parties with whom Ingenico FS has a contractual relationship and who provide services / assistance to Ingenico FS in connection with i) the execution of the contract which binds us to Ingenico FS, ii) the prevention and management of fraud, iii) compliance with the legal obligations incumbent on Ingenico FS under the applicable legislation on the fight against money laundering and the financing of terrorism, and (iv) the communication of anonymous or aggregated data to third parties. Third parties who provide fraud monitoring and management services / assistance to Ingenico FS may integrate your personal data into specific databases that they use to provide services on behalf of multiple Merchants in order to prevent and to manage fraud.
- If Ingenico FS is legally required to communicate certain information or documents to the National Bank of Belgium, to the Financial Information Processing Unit (CTIF), to similar Belgian or foreign authorities or, in general, to the judicial authorities or administrative or law enforcement authorities. The communication of personal data to these entities will be limited to what is strictly necessary or to the requirements of the applicable regulations.
Data collection for the payment service
In addition, we hereby inform you of the implementation of fraud monitoring and management activities as part of your order, which means that your personal data will be subject to further processing than the processing of cardless payments. Ingenico Financial Solutions SA / NV (Ingenico FS) or other companies are responsible for this additional processing intended to prevent and combat fraud, determine a level of risk and model the rating.
In the event of fraud, your personal data may be recorded in a file managed by Ingenico FS or others in order to keep a trace of the fraud, and in particular to provide information for the criteria used to assess the risks and the rating models used. This recording of your data may also lead to the attribution of a higher level of risk on the occasion of any subsequent order with a Merchant belonging to the same type of industry / sector and who uses the services of Ingenico. FS or others and, consequently, to the rejection of the order.
You have the right to access, query and rectify your personal data as well as the right to oppose their processing for legitimate reasons.

21. Full agreement

These T & Cs and any document expressly referring to them represent the entire agreement between LN EYES and you and prevail over any prior oral or written agreement, understanding or arrangement.
You acknowledge that, by formalizing a contract with LN EYES, you have not relied on a representation, commitment or promise given by LN EYES or a third party or which can be deduced from anything written or verbal in the framework of negotiations between you and LN EYES before entering into a sales contract, with the exception of what is expressly established in these Terms of Sale.

22. Applicable law and competent courts

These T & Cs of Sale and your order and / or purchase of a Product from LN EYES on the eSTORE must be governed and interpreted in accordance with Belgian laws before the Belgian courts.
However, in accordance with Regulation EC593 / 2008 of June 17, 2008, these T & Cs of Sale do not exempt LN EYES from complying with a clause more advantageous for the customer under the law in force in his country of residence, which will apply.
Notwithstanding the above, in the event of a dispute and in accordance with the clauses of Regulation No. 44/2001 of December 22, 2000, you can file a complaint either with the court where you reside, or before a Belgian court and LN EYES can also file a complaint in a court where you reside.
You can also contact the European Commission's online dispute resolution platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

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